1
CLIENT ENQUIRY
Project Request
The client contacts SmarTEST with a testing, inspection, or engineering support request.
OUR PROCESS
Our simple and professional
project pathway.
We guide each project through a simple process: understanding your needs, selecting the right test method, preparing the setup, coordinating the testing, and delivering clear results.
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2
INITIAL REVIEW
Review Information
We review specifications, drawings, material data, standards, and project requirements.
Enough
information?
information?
NO: request missing details
YES: continue to solution review
2.1
REVIEW
Request additional information
If required, we request specs, drawings, data, etc.
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3
SMARTEST SOLUTIONS
Find the Best Testing Pathway
Our engineers evaluate practical options and choose the most reliable testing approach.
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4
EQUIPMENT OR LAB
Select the Best Setup
We select the most suitable equipment, in-house lab, site test method, or partner laboratory.
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5
PROPOSAL
Scope, Cost and Timeline
A clear proposal and test plan are prepared for client review and approval.
Client Approves?
NO: adjustment request
YES: continue to next step
5.1
SCOPE REVIEW
Scope adjustment and review
Address client feedback and adjustment.
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6
TEST PREPARATION
Sample, and Setup
We could support sample preparation, test rigs installation, instrumentation at this stage.
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7
TESTING
Conduct Test and Collect Data
We conduct the tests, collect and share data, photos, observations, and performance notes with client.
More
testing
required?
testing
required?
YES: additional testing
NO: proceed to reporting
7.1
TESTING REVIEW
Additional test request
We may consider additional testing upon discussion and variation.
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8
REPORTING
Final Report and Support
We can provide a pictorial report upon request, including test results, graphs, and observation photos.